Payment Terms
Last updated: March 29, 2026
This document describes the payment and billing practices of Qonforta.
1. Accepted Payment Methods At Qonforta, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & debit cards: Visa, Mastercard, American Express, Maestro, Unionpay
- Apple Pay & Google Pay
- Bank transfers (for bulk orders only — please contact us for more information)
All payments are processed in US Dollars (USD).
2. Payment Processing
- Payment must be completed at the time of purchase.
- Orders will only be processed or shipped after full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Qonforta are displayed in US Dollars (USD).
- Prices may be changed at any time without notice.
- Any applicable taxes or duties will be calculated and displayed at checkout.
4. Secure Payment Processing
- Qonforta uses SSL encryption and trusted payment gateways to protect your personal and payment information.
- We do not store or have access to your credit card or full payment details.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Return and Refund Policy.
- Unauthorized or fraudulent chargebacks will be investigated and disputed.
- If you experience any billing issues, please contact us first at info@qonforta.com so we can assist you promptly.
6. Fraud Prevention
- Qonforta reserves the right to cancel, refuse, or place on hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value or flagged transactions.
7. Changes to This Policy We reserve the right to update these Payment Terms at any time. Any changes will be reflected on this page with a revised "Last updated" date. We recommend reviewing this policy regularly. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact
Store Address: Gouderaklaan 41, 3544 RL Utrecht, Netherlands
Store Email: info@qonforta.com
Store Phone: +1 9342025436
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (New York Time)
READ OUR LATEST BLOGS
Frequently Asked Questions
What makes Qonforta different?
Qonforta focuses on thoughtful design, carefully sourced materials, and timeless aesthetics. Every piece is selected and refined to feel intentional, durable, and at home in real living spaces.
Where are your designs created?
Our designs are developed with a global design perspective, drawing inspiration from modern and classic interiors. Each piece is carefully produced and quality-checked to meet Qonforta's standards before shipping.
Do you offer free shipping?
Yes, free shipping is available on all orders, with no minimum purchase required.
How long does shipping take?
Processing time: 1–2 business days (Monday–Friday)
Transit time: 6–8 business days
Estimated delivery time: 7–10 business days
Tracking details are emailed as soon as your order ships
Delivery times are estimates and may vary slightly due to carrier or regional factors.
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow your delivery progress.
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.