Privacy Policy

Last updated: March 29, 2026

Qonforta manages this store and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a refined shopping experience (the "Services"). Qonforta is powered by Shopify. This Privacy Policy describes how we collect, use, and share your personal data when you visit, use, or make a purchase through our Services, or otherwise contact us.

Please read this Privacy Policy carefully. By using the Services, you confirm that you have read and understood this policy.

What Personal Data Do We Collect?

Depending on how you use the Services, we may collect the following categories of personal data:

• Contact details, including name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment card information, transaction data, and payment confirmations.
• Account information, including username, password, security questions, and settings.
• Transaction information, including viewed items, shopping cart contents, purchases, returns, and previous orders.
• Communications with us, including information in messages you send us, such as customer service requests.
• Device information, including information about your device, browser, network, IP address, and other unique identifiers.
• Usage data, including how and when you use or navigate through the Services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, when you create an account, visit or use the Services, contact us, or otherwise provide personal data to us.
• Automatically through the Services, via your device and the use of cookies and similar technologies.
• From our service providers, when we engage them to enable certain technology.
• From our partners or other third parties.

How Do We Use Your Personal Data?

Providing and improving the Services — We use your personal data to deliver the Services, process orders, arrange shipping, facilitate returns and exchanges, manage your account, and personalize the shopping experience.

Marketing and advertising — We may use your personal data to send marketing and promotional communications by email, SMS, or mail, and to display personalized advertisements on our Services or other websites.

Security and fraud prevention — We use your personal data to verify your account, provide a secure payment experience, and detect and investigate potentially fraudulent or illegal activity.

Communicating with you — We use your personal data for customer service, to respond promptly to your inquiries, and to maintain our business relationship with you.

Legal obligations — We may use your personal data to comply with applicable law, respond to legal requests, or investigate potential violations of our terms.

How Do We Share Your Personal Data?

In certain circumstances, we may share your personal data with third parties, including:

• Shopify and other vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
• Business and marketing partners for advertising purposes.
• When you request or consent to us sharing certain information with third parties.
• Our affiliates or other entities within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your use of the Services. For more information on how Shopify uses your personal data, please visit: https://www.shopify.com/legal/privacy

Links to External Websites

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy practices or security of such external sites.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal data from children under the age of majority. If you suspect that a child has provided personal data, please contact us.

Security and Retention

We take reasonable measures to protect your personal data, but no security measure is completely foolproof. How long we retain your personal data depends on factors such as maintaining your account, fulfilling legal obligations, and resolving disputes.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal data:

• Right of access: you may request to view the personal data we hold about you.
• Right to deletion: you may request that we delete your personal data.
• Right to correction: you may request that we correct inaccurate personal data.
• Right to portability: you may, in certain circumstances, request a copy of your personal data.
• Managing communication preferences: you may unsubscribe from promotional emails at any time via the unsubscribe link in our emails.

Please contact us using the contact details below to exercise these rights.

Complaints

Do you have complaints about how we process your personal data? Please contact us. Depending on where you live, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal data may be stored and processed outside the country where you reside. Where applicable, we ensure that transfers of personal data are carried out in accordance with recognized transfer mechanisms under applicable privacy law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date accordingly.

Contact

Store Address: Gouderaklaan 41, 3544 RL Utrecht, Netherlands

Store Email: info@qonforta.com

Store Phone: +1 9342025436 

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (New York Time)