Shipping Policy
Last updated: March 25, 2026
At Qonforta, we strive for an excellent shopping experience, including a clear and straightforward shipping policy. We offer free shipping on all orders within the United States.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
Below you will find our estimated delivery times:
- Order cutoff time: 5:00 PM ET — Orders placed after this time will be processed the next business day. This may add one extra day to the estimated delivery time.
- Processing time: 1–2 business days, Monday through Friday. Once your order has been processed, it will be shipped by one of our trusted carriers.
- Transit time: 6–8 business days, Monday through Friday
- Estimated delivery time: 7–10 business days
Delivery times are estimates and may vary due to factors outside our control.
Carrier Services
We work with trusted carriers for deliveries within the United States, including:
- UPS
- FedEx
- USPS
Shipping Costs
- Free shipping: All orders within the United States qualify for free shipping, with no minimum order value.
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here for you and will help ensure your order arrives safely.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your shipment via our order tracking page: [Order tracking page URL]
Changes to This Policy
We reserve the right to update this shipping policy at any time. Any changes will be reflected on this page with an updated "Last updated" date. We recommend reviewing this policy regularly. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Questions?
Visit our FAQ page or contact our customer service team for assistance.
Contact
Store Address: Gouderaklaan 41, 3544 RL Utrecht, Netherlands
Store Email: info@qonforta.com
Store Phone: +1 9342025436
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (New York Time)
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Frequently Asked Questions
What makes Qonforta different?
Qonforta focuses on thoughtful design, carefully sourced materials, and timeless aesthetics. Every piece is selected and refined to feel intentional, durable, and at home in real living spaces.
Where are your designs created?
Our designs are developed with a global design perspective, drawing inspiration from modern and classic interiors. Each piece is carefully produced and quality-checked to meet Qonforta's standards before shipping.
Do you offer free shipping?
Yes, free shipping is available on all orders, with no minimum purchase required.
How long does shipping take?
Processing time: 1–2 business days (Monday–Friday)
Transit time: 6–8 business days
Estimated delivery time: 7–10 business days
Tracking details are emailed as soon as your order ships
Delivery times are estimates and may vary slightly due to carrier or regional factors.
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow your delivery progress.
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.